Where we answer emergency plumbing calls
We are based on Lincoln Way East in Massillon and cover the city plus five nearby communities. The pages below describe each one, with the local utilities, the housing and the plumbing problems we see most often there.
Call the 24/7 line from any of these places. A person answers, asks where you are and books the next appointment. Same-day appointments are offered when available.
Perry Township
Perry Township borders Massillon. Housing is mostly older and owner-occupied, the Lincoln Way corridor carries the businesses, and floodplain and stormwater problems in the north make sump pumps a frequent call.
ZIP codes: 44646, 44720
Jackson Township
Jackson Township borders Massillon on the north. A third of its homes were built before 1970, and its lake colonies and gated communities each bring their own plumbing questions.
ZIP codes: 44718, 44646
Navarre
Navarre is a river village in southwest Stark County. River setting and village utilities shape the calls, and some homes outside the village use wells and septic.
ZIP codes: 44662
Canal Fulton
Canal Fulton grew along the Ohio and Erie Canal. Old buildings with mixed pipe materials, city-run utilities and a backflow program are what make it different.
ZIP codes: 44614
North Canton
North Canton lies northeast of Massillon, with a historic downtown, residential neighborhoods and Walsh University.
ZIP codes: 44720, 44709
Massillon itself
The city of Massillon is our home base. Kendal was founded here in 1812, the Ohio and Erie Canal reached the Port of Massillon in 1828, and the city was incorporated in 1853. The city had about 32,146 residents in 2020 and roughly 14,497 dwelling units, with ZIP codes 44646 and 44647 for street addresses and 44648 for post office boxes.
Water comes from Aqua Ohio's Massillon Division for most addresses, and the city maintains the sewer lines and manholes. Our service pages explain what that means for you. See drain cleaning, sewer line repair and sump pump repair for the calls that come from the city.
Not sure if we reach you?
Call the 24/7 line and give us your address. We confirm right away.
ZIP codes and towns at a glance
| Area | ZIP codes | Water and sewer notes |
|---|---|---|
| Massillon | 44646, 44647 (44648 is for PO boxes) | Aqua Ohio Massillon Division water, city sewer lines |
| Perry Township | 44646, 44720 | Aqua Ohio or City of Canton water, county sewer district, some septic |
| Jackson Township | 44718, 44646 | Utilities vary by address, ask your provider |
| Navarre | 44662 | Ask the village about water and sewer at your address |
| Canal Fulton | 44614 | City water and sewer, backflow program |
| North Canton | 44720, 44709 | City sells water to Aqua Ohio's Massillon system |
44720 is shared by Perry Township and North Canton. We serve both.
Massillon neighborhoods with their own pages
Five named parts of the city have their own pages. West Massillon sits across the Tuscarawas River from downtown, and the Fourth Street Historic District holds large 19th and early 20th century houses. Sippo Heights and the New England area are residential areas with mid-century homes, and Downtown Massillon mixes shops, restaurants and apartments.
Boundaries for these areas are not officially fixed, so if you are unsure whether your street belongs to one, call and we will confirm.
Service area questions
Call with your address. We serve Massillon and nearby towns and confirm on the phone.
You hear a clear price before work starts, and it includes everything we plan to charge for.
Yes. See commercial plumbing.
Yes. The line is open 24 hours a day, every day.